Terms and Conditions
In order to make a class reservation, you must first have a class credit or have an unlimited monthly RISE NATION series. To buy class credits or an unlimited monthly series, you can go to our web site and log into your account (if you do not have an account, you will need to create one). Please note that our class and series prices are subject to change without notice. You can reserve classes up to one week in advance for most classes. Some classes may be reserved more than one week in advance. Your credit/debit card will be charged for your order when you submit your purchase. As soon as your charge is approved, your class credits or unlimited monthly series will be “delivered” to your account. If you fail to pay any charges when due, RISE NATION, LLC reserves the right to suspend or terminate your privileges. You shall be responsible and liable for any fees, including attorneys” fees and collection costs, that RISE NATION, LLC may incur in its efforts to collect any past due or unpaid balances from you. Class credits purchased are not refundable. Recurring unlimited monthly series are charged every month on the day of your initial purchase for the duration of the series and also will not be eligible for a refund once the transaction is completed. All monthly series cancellations require at least one business day notice to avoid future charges (and that notice must be given before the date of renewal). Monthly unlimited series are charged on a month-to-month basis. If you want to cancel a class after you have booked it, you must do so more than 12 hours in advance of the class start time. You can cancel a class reservation by simply logging into your account and selecting the “Cancel” option next to your upcoming classes. You can also call RISE NATION, LLC at (424) 343-0082. If you cancel more than 12 hours in advance, your class credit will be returned to your account. If you fail to cancel more than 12 hours in advance, the credit will not be returned to your account. If you have an unlimited monthly series it is also your responsibility to cancel your class more than 12 hours in advance. If you reserve a class using an unlimited monthly series and do not cancel more than 12 hours in advance, RISE NATION, LLC reserves the right to charge you a late cancellation fee equivalent to whatever the single class rate is at that point in time. The same fees will be applied to all “no shows”.
Collection of Information
We collect certain personal information, such as names, postal and email addresses, credit card information etc., when voluntarily submitted by our clients. The information you provide is used to fulfill your specific request, to improve the experience on our web site, and to ensure a successful experience at RISE NATION, LLC. RISE NATION, LLC may also log non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type, from Users of the site. This data is used to manage the Website, track usage and improve the Website services. This non-personally- identifiable information may be shared with third parties to provide more relevant services and advertisements to Users. User IP addresses are also recorded for security and monitoring purposes. We may also record information about your usage, such as when you use the RISE NATION, LLC website. If you are logged in, we may associate that information with your account. We may use clear GIFs (a.k.a. “Web Beacons”) in HTML- based emails sent to our Users to track which emails are opened by recipients. We may also use a User”s email address to send updates, a newsletter or news regarding RISE NATION, LLC. Users may elect not to receive these emails by following opt-out instructions. RISE NATION, LLC reserves the right to send you important notices about your account even if you opt out of all voluntary email notifications.
Closed Circuit Security Cameras
RISE NATION, LLC takes safety and security very seriously. For this reason, we use closed circuit security cameras within our facility.
This website may use cookie and tracking technology. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize our website for visitors. Personal information cannot and will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Distribution of Information When necessary, RISE NATION, LLC may share information with governmental agencies or other third parties assisting us in fraud prevention or the investigation of fraudulent or criminal activity. We may do so when: (i) permitted or required by law; (ii) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (iii) when investigating fraud which has already taken place. Your information is not provided to these companies for marketing purposes.
All clients are required to sign a New Climber Waiver prior to participating in any classes at Rise Nation. RISE NATION, LLC is not responsible for the safekeeping of your personal belongings while attending a class. Classes at RISE NATION, LLC may be physically strenuous and you voluntarily participate in them with full knowledge that there is risk of personal injury or property loss. Neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against RISE NATION, LLC or its members for any personal injury or property damage/loss whether caused by negligence or otherwise.
Persons Under Age 16
RISE NATION, LLC does not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register for our classes. If you are under 16, please DO NOT attempt to register on our website or to send us any personal information, including your name, address, telephone number, or email address. In the event that we learn that any personal information has been submitted to the website from a person under age 16, the information will be deleted. If you believe that we might have any information from or about a person under 16, please contact us at firstname.lastname@example.org. Persons Between the Ages of 16 and 18 may register on our website only with the express consent of a parent or guardian. A parent or guardian must be present during the signing of liability waiver prior to the initial class.
Commitment to Data Security
We will keep your personal information secure at all times. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) will have access to this information. All marketing emails and newsletters from the RISE NATION, LLC site allow you to opt out of further marketing mailings. We use industry-standard efforts to safeguard the confidentiality of your personal information (such as firewalls and secure sockets layer software) where appropriate. Nevertheless, absolute security does not yet exist on the Internet. We encourage you to refer to this policy on an ongoing basis as our policies are subject to change.